Nexlium (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website nexlium.com or engage with our services. It also outlines your rights under applicable data protection laws, including the General Data Protection Regulation (GDPR) for users in the European Union (EU) and relevant privacy regulations in Pakistan.

1. Information We Collect

We may collect the following types of data:

• Personal Identification Information: Name, email address, phone number, company name, job title, and contact preferences.

• Business Data: Information you share when inquiring about XR/AI projects, submitting forms, or engaging in business discussions.

• Technical Information: IP address, browser type/version, operating system, referring URLs, and browsing behavior on our website.

• Cookies & Tracking Data: Information collected via cookies, pixels, and analytics tools.

2. How We Use Your Information

We process your personal data lawfully, fairly, and transparently for purposes including:

• Providing our XR and AI solutions.

• Responding to inquiries, quotes, and customer support requests.

• Improving our website, services, and user experience.

• Sending updates, newsletters, and marketing communications (only with your consent where required).

• Fulfilling contractual obligations when you engage us for a project.

• Ensuring compliance with legal and regulatory requirements.

3. Legal Basis for Processing (GDPR)

For users in the EU, we rely on the following legal bases:

• Consent – when you opt-in to receive communications.

• Contractual Necessity – when processing is required to deliver services.

• Legitimate Interests – for analytics, service improvements, and business growth.

• Legal Obligation – when required to comply with applicable laws.

4. How We Share Your Data

We do not sell your personal data. We may share it only with:

• Service Providers: Hosting, analytics, and IT security providers who support our operations.

• Business Partners: When collaborating on XR/AI projects, with your knowledge.

• Authorities: If legally required by courts, regulators, or law enforcement.

• International Transfers: If your data is transferred outside the EU (e.g., to Pakistan), we ensure adequate protection measures such as Standard Contractual Clauses or equivalent safeguards.

5. Data Retention

We retain personal data only as long as necessary for business, legal, or contractual purposes. If no longer required, data will be securely deleted or anonymized.

6. Your Rights

Depending on your jurisdiction, you may have the following rights:

• Access – request a copy of your personal data.

• Rectification – correct inaccurate or incomplete information.

• Erasure (Right to be Forgotten) – request deletion of your personal data.

• Restriction of Processing – limit how your data is processed.

• Data Portability – receive your data in a machine-readable format.

• Object to Processing – opt out of marketing or legitimate interest processing.

• Withdraw Consent – revoke consent at any time.

To exercise these rights, contact us at [Insert Email].

7. Data Security

We use technical, organizational, and administrative measures to safeguard data, including encryption, access control, and secure storage. However, no system is 100% secure, and we cannot guarantee absolute security.

8. Cookies & Tracking

We use cookies to enhance website performance, analyze usage, and personalize content. For details, see our Cookie Policy.

9. Third-Party Services

Our website may link to external websites. We are not responsible for the privacy practices of those third parties.

10. Children’s Privacy

Our services are intended for businesses, not children under 16. We do not knowingly collect data from minors.

11. Changes to This Privacy Policy

We may update this policy periodically. Any changes will be posted on this page with a new “last updated” date.

12. Contact Us

For questions, concerns, or GDPR data requests, please contact:
📧 Email: info@mexlium.com